Northern Specialty Supplies
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Returns and Privacy Policy

All goods/product provided in sales to our accounts are warranted to be of high quality, free of defect, and packaged according to quotation.Any defective or damaged goods/product will be replaced free of charge by Northern Specialty Supplies (NSS) at our cost, in a timely manner. All associated freight/courier charges to return this product to NSS warehouse will be the responsibility of NSS.Goods/product returned because of NSS error will be accepted for return for full credit or exchange. All associated freight/courier charges to return this product to NSS warehouse will be the responsibility of NSS.

Goods/product returned for any other reason will be subject to a 20% re-stocking charge, subtracted from the credit issued. All associated freight/courier charges to return this product to NSS warehouse will be the responsibility of the Customer.

In all cases of return or exchange, the goods/product returned must be packaged in original cartons, in full-carton quantities and protected on return shipment to ensure their re-saleable condition.

Northern Specialty Supplies is committed to respecting the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you agree to provide us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

If you have any questions regarding this policy, please email us at wes@nsscan.com.

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    We received the poly mailers today and they are gorgeous. I wanted to say that, on top of an exceptional end product, your customer service is fantastic. We deal with dozens of suppliers all over North America and our first experience with Northern Specialties has been… I'm running out of superlatives… the best. A particular shout out to Dave in shipping who, unlike every other shipper on the planet, took ownership of our project to make sure a slight glitch was rectified immediately. Thanks again… now what else can I buy from you?!?

    Michael Barclay

    Marketing & Sourcing Specialist

    Northern Specialty Supplies astounds me with their care, reliability, and trustworthiness. Their hands on approach to logistics cannot be beaten. All the orders I’ve placed with them are cared for, from order receipt to delivery.

    Diebold Canada, Inc.

    When I think of NSS, the following comes to mind: Integrity, Quality, Responsiveness, On Time, Packaging Expertise, Graphics Expertise, Excellent Customer Service, Friendly, Courteous and Reliable. They are all that and more! Most importantly, they back their word! Definitely a premier supplier to our organization!!

    Packaging Engineer

    Royal Canadian Mint

    Aaron and NSS bend over backward with their assistance to make ordering as smooth and easy as possible. Their eagerness to serve is really appreciated and has saved us many a potential headache.

    Anonymous

    As the oldest private coin processor in Canada, we have seen companies in the money processing business come and go. Since Northern Specialty Supplies began in 1986 it has continued to grow by doing the basics right and continually improving the products and processes needed to run an efficient operation. We are proud to have Northern as our premier supplier of coin and cash processing supplies.

    Daniel Loewith

    President - Coin Canada

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